Operating Systems and Browsers
Please make sure that your computer meets all of the requirements detailed below.
Note that you may need administrative access to be able to install applications or make other changes to your computer. If the computer you are using is not your own personal property, you may need to contact your organization's IT department to make such updates.
You may receive a message that some Mastering assignment content cannot be displayed because it requires a browser player or plug-in. If the browser you’re using no longer supports such players or plug-ins (like recent versions of Chrome or Firefox), please use another supported browser for this content.
To make your product experience as smooth as possible, our system checks that your device uses a supported web browser and operating system for the product you are accessing. More about browser settings and this compatibility check.
After you sign in to your Mastering course on a computer at least once, you have the option to use a smartphone or tablet to work on Mastering assignments, Learning Catalytics sessions, and Dynamic Study Modules. (Educators, a student account is needed to work in Mastering standard’s Mobile view.) Note that you may need to return to your computer to complete some assignments or assignment items. Supported browsers are listed above. The Kindle is not supported.
The following optional, free mobile apps are available for your convenience.
The Simple Editor and the Advanced Editor (also known as the Authoring Tool) enable you to produce custom assignable items.
Requirements for the Simple Editor match the latest operating systems and browsers for Mastering (above). To access all features of the Simple Editor, set your browser security to allow pop-ups.
The requirements for the Advanced Editor are more restrictive than for either Mastering or the Simple Editor.
|Windows 7||Internet Explorer 9.x|
|You need a Windows emulator.||Internet Explorer 9.x|
Important information about working with Internet Explorer 9: Regardless of your operating system, you should use Internet Explorer 9 to work with the Advanced Editor. (Internet 10 Desktop is not yet fully supported for authoring.) When downloading Internet Explorer 9, be sure to choose the 32-bit version (rather than the 64-bit version). After you have opened the Advanced Editor in 32-bit mode, it will automatically open in this mode every time after that.