System Requirements

MyITLab for Office 2013

Operating Systems and Browsers

To work successfully with MyITLab, your computer must match one of the supported browser and operating system (OS) combinations below. Your MyLab may also run on newer versions of these browsers, but a version is not considered fully supported until it is specified below.

Note that these requirements are only for the MyLab itself. Players or plug-ins mentioned below may have their own system requirements.

Don't know your operating system version? Here's how to find it: Windows | Mac

Don't know your browser version? Find out here

To download versions of these browsers, visit their websites:
Chrome   Firefox   Internet Explorer   Safari

  Operating systems browsers


Windows 8

Chrome 23+
Firefox 17+
Internet Explorer 11, 10

Windows 7

Chrome 23+
Firefox 17+
Internet Explorer 11, 10

For the best experience, we recommend using Chrome.

Mac OS

OS X 10.9 Mavericks

Safari 7+

OS X 10.8 Mountain Lion

Chrome 23+
Firefox 17+
Safari 6+

OS X 10.7 Lion

Chrome 23+
Firefox 17+
Safari 6+

OS X 10.6 Snow Leopard

Chrome 23+
Firefox 17+
Safari 6+

Using MyITLab with Blackboard Learn, Canvas, or Desire2Learn?
When using Chrome or Firefox to view a page with mixed content (HTTPS and HTTP), the page or content may be blocked by a security feature. To learn how to display the page, read this support article.

Browser Settings

  • Pop-up windows must be allowed. If you are using a browser that offers pop-up control or are running an add-on program to control pop-ups, you may need to take steps to allow pop-ups in order to use some features on the site.
  • Session cookies must be enabled. In most browsers, you can enable cookies for selected domains.
  • Javascript must be enabled.
  • If you are using Internet Explorer, you may need to add Pearson as a trusted site.

Players and Plug-Ins

Use the Browser Tune-up wizard below to check whether you have the required players and plug-ins installed and to easily download the latest versions.

These players and plug-ins may have their own system requirements, which can be found on their websites. In some cases, you may need to register for the player or plug-in, and you may need to restart your computer when you finish the download and installation.

Browser Tune-up

This wizard removes common barriers to using MyITLab by checking your browser version, clearing your browser cache, enabling trusted sites, checking your screen display resolution, and disabling pop-up blockers for MyITLab only. The wizard installs an icon on your desktop, which you can launch at the beginning of the semester to ensure your computer is set up to give you the optimal experience using MyITLab. From there, you can launch MyITLab and sign in at

Other Requirements


Intel Core i3 or equivalent, minimum. Core i5 or higher preferred.
1.7 GHz CPU clock speed, minimum. 2.5 GHz preferred.


2 GB free RAM. 4 GB or higher preferred.


1.0 Mbit minimum. 2.0 Mbit or higher preferred.

Screen Resolution

1024 x 768 minimum. 1366 x 768 preferred.
96 DPI.